100% Quality Guarantee

Inkbow offers a wide range of compatible printer supplies that are manufactured in an ISO-9001 certified factory with high quality standard. Also, we have expanded the product offerings to include HP/Samsung original printer supplies.

We are pleased to offer our customers a 100% quality guarantee including 60-day money back guarantee and 180-day product warranty for both compatible and original printer supplies as below.

You can refer to Shipping & Returns for additional information.

 

 60-Day Money Back Guarantee:

1. For Inkbow Compatible Printer Supplies
   • You are eligible for a refund of product cost within 60-day of the purchase if you are not satisfied with the products, regardless whether the products are opened or not.
2. For HP/Samsung Original Printer Supplies
   • Unopened Products in Sellable Condition – You are eligible for a refund of product cost within 60-day of the purchase.
   • Opened Products – It is non-refundable. However, you can contact HP Singapore Support Center directly if you need any technical support.

 

180-Day Product Warranty:

1. For Inkbow Compatible Printer Supplies
   • You will enjoy the product warranty support from Inkbow
   • You are eligible for a replacement of the product if you find any defect in materials and workmanship within 180-Day of the purchase.
2. For HP/Samsung Original Printer Supplies
   • You will enjoy the product warranty support directly from HP Singapore Support Center.